Privacy Policy

At Fashion House by Lola, your privacy is very important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following information when you interact with our site:

Personal Information: Name, email address, phone number, shipping/billing address.
Payment Information: Payment details such as card number or mobile wallet info (processed securely via third-party services; we do not store your full payment information).
Browsing Data: IP address, browser type, device information, and usage patterns (collected via cookies and analytics tools).

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Communicate with you about your orders or inquiries
Send promotional emails and updates (only if you opt in)
Improve our website and shopping experience
Prevent fraudulent activities and ensure site security

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

Trusted third-party service providers (e.g., payment processors, shipping partners, email marketing platforms)
Law enforcement or regulatory agencies, if required by law or to protect our legal rights

4. Cookies and Tracking

We use cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies, but some site features may not function properly as a result.

5. Your Rights

You have the right to:

Access, update, or delete your personal information
Opt out of marketing communications at any time
Request that we stop processing your data (where applicable)

To make any of these requests, please contact us at: [your email address]

6. Data Security

We implement strong security measures to protect your personal data, including secure connections (SSL), limited access to customer data, and encrypted transactions through trusted payment providers.

7. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page, and significant changes will be communicated via email or on our homepage.